Refund policy
MadMarv Sports Apparel & Equipment — Shipping Policy
Because what you wear should say something real — and it should get to you on time.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day. During peak seasons or promotional events, processing may take up to 5 business days. You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Domestic Shipping (United States)
We ship to all 50 states, Washington D.C., and U.S. territories including Puerto Rico.
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Economy (Free Shipping) | 7–14 business days | FREE on eligible items |
| Standard Flat Rate (Contiguous US) | 5–8 business days | $7.95 |
| Standard Flat Rate (Alaska, Hawaii & Puerto Rico) | 7–12 business days | $13.95 |
| USPS Carrier-Calculated | 2–8 business days | Calculated at checkout |
Free Economy Shipping is automatically applied to eligible items at checkout. Flat-rate shipping is fulfilled via Ninja POD; USPS rates are calculated at checkout based on your address and order weight.
International Shipping
We ship worldwide via DHL eCommerce (Standard) and DHL Express (Expedited), with rates calculated at checkout.
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| DHL eCommerce (Standard International) | 10–21 business days | Calculated at checkout |
| DHL Express (Expedited International) | 3–7 business days | Calculated at checkout |
International customers are responsible for all customs duties, import taxes, and fees assessed by their country's customs authority. MadMarv Sports is not responsible for delays caused by customs processing.
Order Tracking
You'll receive a tracking number by email once your order ships. Allow up to 24 hours for tracking to update. Track your package at usps.com (domestic) or dhl.com(international).
Lost, Stolen, or Damaged Packages
Contact us within 7 days of the expected delivery date at support@madmarvsports.com if your package is lost, damaged, or marked delivered but not received. We are not responsible for packages lost or stolen after confirmed delivery.
Address Accuracy
Double-check your shipping address before placing your order — we can't redirect packages once shipped. Orders returned due to an incorrect address may be subject to a re-shipping fee.
Questions? Email us at support@madmarvsports.com— we respond within 1–2 business days.
To publish it, tap the link below to go directly to your Shipping Policy settings, then select all the placeholder text, paste in the policy above, and save.